Who typically uses compliance reports generated by BillingCenter?

Compliance reports generated by BillingCenter are primarily used by regulatory bodies and auditors because these reports contain critical information regarding adherence to various laws, regulations, and standards governing billing practices. Such reports provide insights into whether the organization is following required protocols, managing customer data securely, and maintaining accurate transaction records.

Regulatory bodies rely on these reports to ensure that businesses comply with legal requirements and industry standards, while auditors use them as part of their assessments to identify any discrepancies or areas of improvement within the company's financial processes. This usage is essential for maintaining accountability and transparency in financial dealings, helping enforce regulations that protect consumers and promote fair business practices.

Other groups, such as marketing teams or customer service representatives, do not typically use compliance reports since their focus lies in promoting services or assisting customers rather than ensuring compliance with regulations. Similarly, technology support teams may interact with the system but do not primarily rely on compliance reports for their roles.