Which feature in BillingCenter is used to track outstanding payments?

The feature that is used to track outstanding payments in BillingCenter is the accounts receivable management. This module is specifically designed to handle all aspects of accounts receivable, facilitating the management of customer invoices, payment processing, and outstanding balances. It allows organizations to monitor which payments have been received and which ones are still owed, providing valuable insights into cash flow and helping to improve financial management.

The accounts receivable management feature typically includes functionalities such as aging reports, payment reminders, and reconciliation processes, all of which support effective tracking of payments. This capability is critical for ensuring that an organization can manage its cash flow efficiently and minimize the risk of bad debt.

In contrast, the claims management module is focused on processing and managing insurance claims, while the policy issuance tool deals with creating and issuing insurance policies. Customer relationship management generally pertains to managing interactions with clients and customer data but does not specifically focus on tracking financial transactions like outstanding payments.