Which actions can be manually completed in BillingCenter?

Processing policy changes is an action that can indeed be manually completed in BillingCenter. This capability allows users to update or modify existing policy details directly within the system. Manual processing is particularly important as it ensures that any changes reflect the most current information and compliance requirements.

This action involves several specific tasks such as adjusting coverage limits, changing deductibles, or updating insured information. Each of these changes may require additional verification or approvals to ensure that they adhere to company policies and regulatory standards. Given the complexities often involved with policy modifications, it’s essential for users to have the ability to manually input and oversee these changes to maintain accuracy and integrity in billing and policy records.

In contrast, while creating accounts, reviewing past payments, and generating reports are also functions within BillingCenter, they generally have either predefined processes or automated systems that streamline these tasks, making the need for manual intervention less frequent.